How IFM
made a difference
for Morgan Griffiths LLP

Morgan Griffiths LLP used to use desktop software for tax, accounts, practice management, time recording, and job tracking. While the desktop system had served the firm well, its ageing billing capabilities increasingly limited their ability to operate efficiently.

But then they introduced IFM to their practice...

The results speak for themselves:

They saved hours every week by replacing manual billing with instant electronic payments.

IFM helped the firm cut credit control time from half
a day a week to virtually nothing.

Their staff capacity increased by reducing admin tasks, enabling a shift to higher-value client work
and growth.

IFM helped find opportunities
in pricing models

Manager Andrew Hunt said, “Billing can be such a time suck, which you don’t want it to be because that eventually comes away from your profit. These things should be super simple to do, and we’ve definitely achieved that now. That’s the biggest success of IFM for us so far.”

As digitalisation accelerates and real-time data becomes more accessible, the partners recognise opportunities to move toward subscription-based service models and value-based pricing.

With MTD on the horizon, the groundwork laid by IFM gives Morgan Griffiths confidence in the path ahead. Andrew said, “I think that MTD presents an enormous opportunity for us, particularly in getting clients in a much better place where they’re getting closer to real-time information of how their business is going.”